Question 1

Can overseas buyers buy from Japanese dealer auctions?

Accepted Answer

Most Japanese dealer auctions are limited to registered members. ClickCar can search eligible auction listings and place a bid only after you approve the specific vehicle and maximum bid amount.

Question 2

How do I import a used car from Japan?

Accepted Answer

Share your preferred model, budget and destination country. We then confirm a stock or auction vehicle, review available condition information, prepare a quote, receive payment, and coordinate export documents and shipping.

Question 3

How long does shipping take?

Accepted Answer

Ocean freight transit times vary by destination: Southeast Asia 2-3 weeks, Middle East 3-4 weeks, Africa 4-6 weeks, Europe 5-8 weeks, South America 6-8 weeks. Export documentation typically takes 1-2 weeks.

Question 4

What payment methods do you accept?

Accepted Answer

We accept bank wire transfer (T/T), credit card (Visa/Mastercard), and PayPal. All transactions are settled in Japanese Yen.

Question 5

Do vehicles come with warranty?

Accepted Answer

We provide detailed condition reports for all vehicles. Limited warranty may be available for select vehicles upon negotiation. Please consult our advisors for details.

Question 6

Can I specify the destination port?

Accepted Answer

Yes. We support ocean freight to major ports worldwide. Specify your destination port when making an inquiry.

Question 7

What does maintenance service include?

Accepted Answer

Services include pre-purchase evaluation, pre-delivery inspection, basic servicing and repairs, documentation assistance. Specific services can be customized to your needs.

Question 8

What if I'm not satisfied with the vehicle?

Accepted Answer

We provide detailed condition reports and photos before delivery. If there are discrepancies with the description, please contact us promptly for resolution.

FAQ